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PLEASE NOTE:
If you are using GOOGLE CHROME or
MICROSOFT EDGE, you may encounter problems with
our shopping cart service due to a recent change they made in
their browsers. We are attempting to compensate and adapt to their
changes, so please be patient with us. In the meantime, should you
encounter problems while trying to assemble a list of parts that
you want to purchase, please call us at (724) 485-9778 and we will
process your order manually.
Primarily, we use the
United States Postal Service to send people their orders. For the most
part, we mail parts using their Flate Rate and Priority Services.
Please note that the delivery times in their descriptions are
calculated from the time a package is received by the USPS,and NOT
from the date of your order here. We try to ship within 1-3 business
days from the date of your order.
If you need it faster than that, please call or e-mail us. Once you place your order, you will automatically be sent a receipt by PayPal, and they send a copy of it to us. We usually process orders the morning after they areplaced (except ones made on the weekends - we process them on Monday), and, using PayPal's notification system, we then send you a notice that your order is in process. Once your order is shipped, we will send another notice to you through the PayPal email system informing you that your order is on it's way, along with the tracking number. NOTE: If you do not receive an "In Process" email from us within THREE business days, contact us. *** WITH THE EXCEPTION OF THE RECEIPT FOR YOUR PAYMENT, ALL OF OUR NOTIFICATIONS ARE PRODUCED MANUALLY *** We are not Amazon - we will not bombard you with
countless emails informing you of the progress of your order. That
takes too much time on our end and would result in costing you
money.
Instead, we try to keep our order filling and mailing process simple, so as to get your parts out as fast as we can. We ARE, believe it or not, HUMAN, and once in a while, we DO make mistakes, but we always do our best to make it right if that happens.
Thank you for your patronage, and your understanding!
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