G-T Gravely Parts
AuctionInc Shipping Announcement

PLEASE NOTE:


DUE TO A RECENT UPDATE IN GOOGLE CHROME,
CONFLICTS BETWEEN THEIR BROWSER AND OUR SHOPPING CART SERVICE MAY OCCUR.
THE SAME IS TRUE FOR MICROSOFT EDGE, AND, PERHAPS, THE CURRENT VERSION OF INTERNET EXPLORER.

IF YOU EXPERIENCE PROBLEMS WITH ITEMS DISAPPEARING FROM YOUR SHOPPING CART,
THAT IS AN INDICATION THAT YOUR BROWSER IS ONE OF THOSE THAT HAS THIS PROBLEM.

IF THIS HAPPENS TO YOU >>>>Please use a different browser, such as Firefox or Opera, until we can resolve this problem.

If you are unable to use a different browser, please feel free to call us and order over the phone.

TELEPHONE US AT:
(724) 485-9778
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A NOTE REGARDING SHIPPING TIMES & NOTIFICATIONS:

Primarily, we use the United States Postal Service to send people their orders.
For the most part, we mail parts using their Flate Rate and Priority Services.
Please note that the delivery times in their descriptions are calculated from the time a package is received by the USPS,
and NOT from the date of your order here. We try to ship within 1-3 business days from the date of your order.
If you need it faster than that, please call or e-mail us.


Once you place your order, you will automatically be sent a receipt by PayPal, and they send a copy of it to us.
We usually process orders the morning after they are placed (except ones made on the weekends - we process them on Monday),
and, using PayPal's notification system, we then send you a notice that your order is in process.

Once your order is shipped, we will send another notice to you through the PayPal email system informing you that your order is on it's way, along with the tracking number.


NOTE: If you do not receive an "In Process" email from us within THREE business days, contact us.
Sometimes, we don't get the notification of your order from PayPal, and, obviously, we can't ship anything to you if we didn't get your order.


*** WITH THE EXCEPTION OF THE RECEIPT FOR YOUR PAYMENT, ALL OF OUR NOTIFICATIONS ARE PRODUCED MANUALLY ***

We are not Amazon - we will not bombard you with countless emails informing you of the progress of your order. That takes too much time on our end and would result in costing you money.
Instead, we try to keep our order filling and mailing process simple, so as to get your parts out as fast as we can.

We ARE, believe it or not, HUMAN, and once in a while, we DO make mistakes, but we always do our best to make it right if that happens.

Thank you for your patronage, and your understanding!


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